HVAC Maintenance Agreements

At Broad Brook Heating of Preston, CT, we offer our customers the option of a HVAC maintenance agreement. By paying the annual fee you will receive:

• Maintenance Check Of Your Cooling & Heating System. Spring A/C Tune-Up and Fall Furnace or Heat Pump Cleaning and Safety Inspection. Many problems can be diagnosed and resolved before they can cause a problem during extreme weather.
• 15% Repair Discount. If something does break, maintenance agreement customers pay less.
• One Full Year Warranty on repairs to the system. If the same part fails again within the year it is our expense, not yours.
• Priority Service For Emergencies. If your system fails during peak time period, you will be placed ahead of everyone else who’s called for service who is not a Maintenance Agreement customer.
• No Overtime Rates. If emergency service is needed after normal business hours Maintenance Agreement customers don’t pay overtime charges.
• 13 – Point Inspection.

Our HVAC service area includes Eastern CT and Southern Rhode Island (RI), including: Preston, Norwich, New London, Jewett City, Montville, Groton, Griswold, Sprague, Franklin, Voluntown, Preston, Lisbon, Lebanon, Colchester, East Lyme, Ledyard, Waterford, Bozrah, North Stonington, Salem, Stonington and Old Lyme, Connecticut (CT).

Air Conditioning & Heat Pump Service in New London County, CT

1. Clean Outdoor Coils
2. Check Refrigerant Charge
3. Inspect Blower Wheels, Clean As Needed
4. Lubricate Motors and Bearings, Where Applicable
5. Test and Adjust Thermostat
6. Inspect Unit Wiring For Loose Connections
7. Clean Condensate Drain Line and Trap
8. Clean and Test Condensate Pump
9. Inspect Relays and Contactors
10. Test Defrost Cycle
11. Test Electric Strip Heat
12. Replace Air Filter*
13. Replace Humidifier Pad, If Applicable*

*Extra Cost For Filter and Pad

Gas Furnace Service in New London County, CT

1. Inspect and Test Flue Draft and Inducer
2. Lubricate Motors and Bearings
3. Inspect Blower Wheels, Clean As Needed
4. Test and Adjust Thermostat
5. Inspect and Clean Burners
6. Check Safety Controls
7. Inspect Heat Exchanger
8. Check and Adjust Pilot
9. Check and Adjust Gas Pressure
10. Test Ignition Circuit
11. Inspect Unit Wiring
12. Replace Air Filter*
13. Replace Humidifier Pad, If Applicable*

*Extra Cost For Filter and Pad

7 Simple Reasons To Own A Maintenance Agreement

1. Slow down your electric meter. Empirical utility research proves that air conditioning maintenance will cut utility expenses.
2. Small problems left untended will become big problems later. With maintenance, you prevent breakdowns.
3. Any mechanical system lasts longer with good maintenance. Your comfort system is a mechanical system. Service it to extend equipment life.
4. Is your home comfortable on the hottest days or do you sweat it out? Utility research found that air conditioning maintenance restores lost capacity.
5. Airlines let frequent flyers board the plane first. Similarly, our maintenance agreement customers receive priority service.
6. When something does break, service agreement customers pay less. With our maintenance agreement, you receive a 15% repair discount.
7. When breakdowns occur at inconvenient times, don’t worry about high overtime costs. Maintenance agreement customers never pay overtime.*