Very friendly and great service

Both men were very thorough, friendly and professional.

Brian, as usual, was professional, knowledgeable & able to answer any questions I asked. He is definitely an asset to Broad Brook.

As always, on time, professional, and the job completed as requested. We have always received excellent service from Broadbrook.

The guys are quick and efficient.

Great job. Very cordial and competent service guys. Well done 👍

As always, easy to get appointment, on time, thorough, professional and friendly. Can't ask for more !!

My technician showed up early was well prepared. It was rainy and he put booties on as to not soil my carpet! He thoroughly cleaned and tested my heat pump. Changed the filter and went over all the details in a clear concise manner. Extra points for the text message reminders, especially the morning of the service because I overslept!!!

na

Workers were kind, efficient and professional! They are patient with with me as the customer and answered and educated me with all my questions. So glad I found this company! Thank you Dennis, Brian, and Connor! Oh, and very reasonable. 😊👍

I have used Broad Brook since moving to Uncasville seven years ago. I am also on their service plan, which gives me peace of mind knowing that my heating/cooling system is in good operating condition. I just had a new heat pump installed - today! The installation went very smoothly with the three-man team working together. They were efficient, thorough, and personable. I highly recommend them to you to get the high-quality service they provide.

Scheduled for 10:00 - 12:00 arrived at 10:00 was polite, professional, explained what I didn't know, corrected the setting on the thermostat and cleared out the heat pump. Brian and his partner will be welcomed here any time.

Broadbrook's staff is the best! Knowledgeable and efficient. I'm on the maintenance plan and consider it well worth it.

Brian was very professional, he identified my issue and was able to quickly and efficiently take care of it.